About us – Truss Works

Truss Works opened its doors in 2005 with a clear and ambitious vision: to become the most trusted and respected supplier of truss and timber connectors nationwide. Over the past two decades, we have grown steadily, earning a reputation for delivering high-quality steel building components, reliable service, and long-lasting customer relationships.

Our mission is simple—to manufacture and supply a focused range of high-grade steel products specifically designed for the building and construction industry. These include truss hangers, timber brackets, nail plates, and other essential connectors used in structural framing and roof construction. Each product is precision-engineered for strength, durability, and code compliance, making them the first choice for builders, contractors, and resellers alike.

Trusted by Over 700 Vendors Across South Africa

Since our founding, Truss Works has built a strong distribution network. We now proudly supply our products to more than 700 hardware stores and distributors throughout South Africa. From urban retail outlets to rural supplier chains, our products are stocked and trusted across the country.

We have gone a step further by installing curated Truss Works display shelving in the majority of our partner stores. These displays are designed not just to present our product range attractively but to help customers find the right solution quickly and confidently. The shelves are fully branded, organized, and regularly maintained to ensure that each reseller represents the Truss Works brand with pride.

About Quality and Service—Our Core Values

At Truss Works, we believe that good business practice is founded on more than just manufacturing excellent products. We place equal value on outstanding service, open communication, and maintaining strong relationships with our vendors, partners, and clients.

We understand that our customers rely on us to deliver on time, and we make that promise a priority. Every order is treated with care, urgency, and attention to detail, whether it’s a small hardware store order or a large distributor request. Reliability is the backbone of trust, and we take that responsibility seriously.

About On-Site Product Training and Support

One of the key ways Truss Works ensures long-term value for our vendors is through hands-on support and staff education. Our sales representatives regularly participate in exhibitions, in-store training sessions, and product demonstrations at partner locations across the country.

During these events, staff are introduced to our product range, technical specifications, and best-use applications. This training empowers store personnel with the knowledge they need to confidently assist their customers with product-related questions. As a result, end-users receive expert guidance, and our vendors become trusted resources within their communities.

This proactive approach to education ensures that Truss Works products are not only sold effectively, but are also used correctly—helping reduce errors, increase customer satisfaction, and reinforce the value of choosing Truss Works as a supplier.

Expanding Product Range and Innovation

While we remain committed to our core offering of truss and timber connectors, Truss Works is continually innovating. We understand that the building industry evolves, and so do the needs of our customers. That’s why we’re always working on expanding our product catalogue with new, practical additions that meet modern construction challenges.

Whether it’s a new bracket design for engineered timber or a more corrosion-resistant steel coating for coastal regions, we stay ahead of trends and work closely with builders to ensure our products meet real-world demands.

We invite all visitors to regularly browse our product catalogue, either online or through our partner vendors, to discover the latest additions. We also encourage direct contact with our team for product-specific information, technical queries, or custom requirements.

Local Expertise, Nationwide Reach

Truss Works is proud to be a South African-owned and operated company. We know the local market, understand regional construction practices, and respond quickly to the needs of our customers.

Our manufacturing facilities use locally sourced materials wherever possible, supporting the South African economy while maintaining full control over our product quality. With a strategic logistics and supply chain operation in place, we are able to serve even the most remote areas with efficiency and dependability.

Commitment to Compliance and Standards

All Truss Works products are manufactured in compliance with national building regulations and industry standards. We collaborate with engineers, builders, and industry inspectors to ensure that our steel components offer maximum strength, safe load distribution, and long-term performance.

Each item in our range is tested for reliability, and we regularly review our specifications to meet evolving safety and structural guidelines. By maintaining strict quality assurance, we give our customers peace of mind that they’re using products built to last and perform.

Looking Ahead

Truss Works continues to look toward the future with optimism and purpose. As we grow, we remain focused on the values that got us here: trust, quality, service, and innovation. Our goal is not only to serve the South African construction industry, but to lead it in steel connector solutions that are smart, affordable, and built for lasting success.

Whether you are a builder seeking dependable products, a hardware store looking to offer a trusted brand, or a contractor in need of expert advice, Truss Works is ready to help. We are more than just a manufacturer—we are your long-term partner in quality construction.

Contact Us or Visit a Truss Works Display Near You

We welcome inquiries, collaborations, and new vendor partnerships. Contact us today to speak with a regional sales representative, or visit one of our 700+ partner stores to explore our product range in person. Don’t forget to check our online catalogue for the latest additions.

Truss Works – Built on Trust. Designed for Strength. Delivered with Service.